Manor Park Surgery

BBC | Health News

2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.Heart symptoms 'differ in women'Fewer women than men suffering from a heart attack appear to experience chest pain symptoms, according to a study in the US.Wed, 22 Feb 2012 02:32:43 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-17116820Nurses 'should sign Dignity Code'Nurses and care workers should sign a Dignity Code guaranteeing that elderly patients are treated with respect, say a group of politicians and charities.Wed, 22 Feb 2012 08:16:36 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/uk-17124054GPs 'to prescribe health apps'GPs could soon offer their patients free smartphone apps to help with managing health conditions.Wed, 22 Feb 2012 07:46:57 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-17111092

Patient Survey

Name:
Email:
Address:
Postcode:
Telephone:

Appointments

If you need to be seen urgently we will try our best to give you an appointment on the same day. This appointment might not be with your regular doctor. If you need a non-urgent appointment we will try our best to give you an appointment within the month of your call.

Considering this appointment system, please tell us how much you agree with the following statements:

	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree
If I need an urgent appointment I am usually seen the same day
If I need a non-urgent appointment I am usually seen within one month
I am happy with the current appointment system

Opening Times

We appreciate that many patients need flexible opening times. Our current opening times are:

Mon
8am - 6pm

Tues
8am - 6pm

Wed
8am - 6pm

Thurs
8am - 6pm

Fri
8am - 6pm

Considering our opening times, please tell us how much you agree with the following statements:

	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree
The practice is open at times when I can attend an appointment
I am happy with the current opening times

Our Surgery

We want to make your visit to the surgery as pleasant as possible. Please tell us how much you agree with the following statements:

	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree
The practice is easy to get to
The staff are friendly and approachable
The practice is clean and tidy
Overall I think the practice is welcoming

Clinical Care

Providing excellent clinical care is our priority. Please tell us how much you agree with the following statements:

Clinical staff are Doctors, Nurses and Healthcare Assistants	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree
I feel listened to by the clinical staff
The clinical staff treat me with dignity and respect
The clinical staff communicate their message clearly and effectively
I am confident in the treatment I receive from the clinical staff
I am happy with the clinical care I receive

Equality monitoring

By filling in this equality monitoring section you will help us ensure that we get feedback from all the different communities in our area. Filling in this section is optional. Any information is kept in strict confidence.

Are you?

Male

Female

Hetrosexual/Straight
Lesbian/gay woman
Gay man
Bisexual

Under 16		55 - 64 yrs
17 - 24 yrs		65 - 74 yrs
25 - 34 yrs		75 - 84 yrs
35 - 44 yrs		Over 84
45 - 54 yrs

White British
White Irish
Gypsy or Irish traveller
Mixed White & Black Caribbean
Mixed White & Black African
Mixed White and Asian
Asian/Asian British Indian
Asian/Asian British Pakistani
Asian/Asian British Bangladeshi
Black/Black British Caribbean
Black/Black British African
Chinese
Arab
Other

Are You Disabled?
Yes		No

How often do you visit our surgery?

Regularly
Occasionally
Very rarely

Comments

Thank you for taking the time to fill in this survey. We will be feeding back the results of this survey in the next few months.