Coronavirus (Covid19) Guidance
Non-urgent advice: WARNING!
If you have a new continuous cough, a high temperature (37.8 or more) or a loss of taste or smell, PLEASE DO NOT attend the surgery unless instructed by a clinician.
We would urge patients to keep themselves up to date with the latest information about the current coronavirus outbreak by visiting nhs.uk
Non-urgent advice: Visiting the practice
Our Practice – The surgery is now closed to all patients who do not have a pre-arranged appointment. We are asking patients to come to the main entrance and use the intercom to talk to our reception team. We will ask all patients to wear facemasks before entering the building for appointments as well as making use of our hand sanitizers. We have enforced social distancing of 2 metres by displaying clear signage and by removing most chairs from our waiting areas to ensure we are in keeping with guidelines. All of our staff are wearing facemasks and washing their hands thoroughly at regular intervals throughout the day. The areas within the practice are cleaned thoroughly after each patient including clinical rooms, chairs, door handles and those places multiple people are likely to have touched.
All GP appointments will be booked initially as a telephone consultation. You will be given an appointment time as normal. The GP will telephone you as close to that time as possible, discuss your issues, and suggest any appropriate actions. Rest assured that if the GP thinks you need a face to face appointment and it is safe for you to do so, you will be seen in person.
Ways you can help
- Download the NHSApp – We strongly recommend all patients download the NHSApp onto their smartphone. You can use this app to book appointments and order repeat prescriptions.
- Keep up to date with official information – the best sources of information is nhs.uk/coronavirus and gov.uk/coronavirus and follow the guidance.
- Follow basic hygiene rules – Wash hands your hands often for at least 20 seconds using soap and water, always wash your hands when you get home or into work, use hand sanitiser gel if soap and water are not available. Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze, put used tissues in the bin immediately and wash your hands afterwards.
- Avoid close contact – try to distance yourself from people who have symptoms of coronavirus.
- Don’t visit the practice unless you are invited by a GP – use phone, online services, or smartphone apps to contact us or other NHS services.
- Care for others – If you’re able try to help out your family, friends and neighbours
- Don’t panic and don’t spread misinformation – This is a serious situation for all of us, but if we pull together, we will get through it.
Advice for people at high risk
If you’re at high risk of getting seriously ill from coronavirus, read the full advice on protecting yourself if you’re at high risk from coronavirus on GOV.UK.
Click here for the latest information and access to testingHow to contact us
Our phone lines are still open, call the usual number 0113 239 4416.
You can use our online services, or smartphone apps to do things like book appointments and order repeat prescriptions.
You can email us on reception.manorparksurgery@nhs.net if you have a question or to send us information about your condition.
It is very likely that you may have to wait longer on telephone, for appointments and prescriptions, we would ask patients to be particularly understanding of the issues facing the practice at this difficult time.