From the 1st February 2016 we will no longer be taking prescription requests over the telephone.
This is to reduce the risk of mistakes and to alleviate long waiting times on the phone lines.
In order to make this service more efficient, we would request that collection of prescriptions from the surgery takes place after 12:00pm
There are many different ways you can request your prescription:
- Using the attached request form, from your previous prescription and placing this in the request box which is located in the foyer of the practice.
- Sign up with a pharmacy, which is convenient for you and they will request and collect prescriptions on your behalf.
- Sign up for access to SystmOne Online, this links to your record and you can request your medication. This will require a specific username and password which can be requested from the reception desk.
- You can also make requests via Web GP, by clicking on ‘I want Administrative Help‘ and following the instructions.
Please be aware that any request for a prescription is a 48 hour service. Always ensure that you request your medication before you run out.